How To Manage an Employee Going on a Disability Claim

March 23, 2023

If an employee is going off on disability due to mental illness, Carmen Bellows, a SunLife Health Consultant for Group Disability, stated, “to break down silos and forge relationships with everyone providing care is important to avoid confusion and progress in getting someone back to work.” As insurers, income replacement is essential to minimize the impact of the disability so the individual has less stress in getting them back to work.

Physicians must provide more than a diagnosis to understand the treatment plan and employment re-engagement. Employers must plan for employee replacement which is a hurdle when there is no idea how long the employee will be off work. Also, a clear active treatment plan must address why the individual cannot do their job responsibilities if a claim is accepted.

Carmen noted, “using risk, capacity & tolerance as a reference helps psychologists/psychiatrists think about workability and restrictions, along with objective measures to treatment outcomes.” Without this information, the employer cannot plan for replacement or re-engaging the employee with the work they can do if possible.

Bellows speaking at the Benefits Canada Mental Health conference, concludes that without effective communication between all involved in the disability claim, the employee will feel like they are being policed, not supported in getting help to get well and getting back to work. Contact Blackstone Insurance for more information on Group Disability Benefits.

Source – blackstoneinsurance

Victoria Berezhetska

Victoria Berezhetska is a Content Lead at and an expert contributor to CoverExplore. She has a Bachelor of Science degree in Business Administration, with extensive working experience as a PR specialist and content writer. At CoverExplore, she helps customers find the right educational material through easily digestible blog posts and buying guides backing their insurance coverage choice. Victoria covers diverse topics around digital and insurance marketing, including auto, home, health, and life insurance.

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