Nationwide Insurance 2023: Review & Facts

Ranked 76th on the Fortune 500 list of the biggest United States corporations by total revenue, Nationwide Mutual Insurance Company, or simply Nationwide, is a group of U.S. insurance and financial companies based in Columbus, Ohio. The insurance company employs over 25,000 people and serves millions of insurance seekers in the United States.

But is Nationwide better than the other prominent U.S. insurers: Allstate, USAA, Progressive, State Farm, or The Hartford? Find out in this review.

Nationwide History

  • April 10, 1926: the Farm Bureau Mutual Automobile Insurance Company was created to provide farmers with reasonable auto insurance rates that reflected their driving accuracy and frequency of claims.
  • 1928: the insurance company expands to West Virginia, Delaware, Maryland, North Carolina, and Vermont.
  • 1935: the insurer offers fire insurance and then, after acquiring the Life Insurance Company of America, starts offering life insurance.
  • 1955: The Farm Bureau Mutual Automobile Insurance Company is renamed Nationwide, to sell products from coast to coast.
  • 1968: round-the-clock claims reporting service is established.
  • 1997: Nationwide is traded as a public company.

In the last two decades, Nationwide has added a few new types of insurance to its pool of services and transformed into a digital insurance provider with a user-friendly mobile app and the ability to file claims online.

Nationwide Insurance: Major and Additional Insurance Policies

  • Personal Insurance & Protection: Homeowners, Renters, Condo, Private Client, Flood, Auto, Motorcycle, Snowmobile, Classic Car, ATV, RV, Boat, Personal Watercraft, Scooter, Golf Cart, Life, Pet, Dental, Umbrella, Identity Theft, Accident Medical, Special Liability, Travel, and Medical insurance.
  • Business Insurance & Protection: Businessowners, Business Auto, Workers’ Compensation, Business Income, Crime, Employment Practices Liability, Cyber Liability, E&O, Equipment Breakdown, Umbrella, Inland Marine, Accounts Receivable, and Builder’s Risk Insurance.

Nationwide Auto Insurance 2023

Personal Auto Coverages

Coverage Type What’s Covered
Bodily Injury Liability Medical bills and loss of income of a third party injured in a car accident caused by the policyholder
Property Damage Liability Damage to a third party’s car or property resulting from a car accident caused by the policyholder
Personal Injury Protection Medical expenses and medical treatment of the injuries suffered by the policyholder (as the at-fault driver, passenger, or pedestrian) and passengers
Uninsured Motorist Coverage from hit-and-run accidents and uninsured drivers
Underinsured Motorist Coverage from underinsured drivers
Medical Payments Medical expenses of the policyholder and passengers

Vehicle Coverages

Coverage Type What’s Covered
Collision Damage to the policyholder’s car, regardless of whether they are at fault
Comprehensive Damage to the policyholder’s car from weather events, vandalism, and theft
Towing and Labor Coverage Reimbursement for towing expenses
Rental Car Expense Costs of a rental car while the policyholder’s car is being repaired
Gap Coverage The difference between the actual cash value of the policyholder’s car and what they owe on the lease or loan

Special Auto Coverages

Coverage Type What’s Covered
Accident Forgiveness Keeps the insurance rate intact after the first at-fault accident
Vanishing Deductible Reduces your deductible by $1000 for every year of safe driving
Roadside Assistance 24/7 emergency help that includes tire change, towing, jump-starting, and fueling
Total Loss Deductible Waiver Waiving the physical damage deductible in the event of a total loss


The average annual cost for Nationwide auto insurance is $1,300, which is slightly less than the market average but still more expensive than the average auto insurance annual rate with USAA, State Farm, and a few other major auto insurers.


Discount Type How to Qualify
Multi-Policy Bundle home and car insurance policies with Nationwide
SmartRide Join Nationwide’s usage based insurance program
SmartMiles Drive fewer miles per month than the established average
Accident-Free Maintain an accident-free driving record
Good Student For drivers aged 16 to 24 who maintain a B average
Defensive Driving Complete a state-approved safety course (for drivers 55 years of age and older)
Anti-Theft Install anti-theft devices on the car
Safe Driver Have no major violations for at least 5 consecutive years of driving
Automatic Payments Set up automatic insurance payments

Nationwide Life Insurance 2023

Coverage Type What’s Covered
Term Life The most affordable coverage for 10, 15, 20, or 30 years: the policyholder pays a monthly premium in exchange for a death benefit paid to the beneficiaries upon the policyholder’s death
Whole Life The most expensive lifetime coverage: the policyholder pays a monthly premium in exchange for a death benefit paid to the beneficiaries upon the policyholder’s death
Universal Life Average-priced lifetime coverage with flexible features changeable over the years, access to cash value, and tax advantages
Variable Life Flexible lifetime coverage with the ability to invest the policyholder’s cash value in sub-accounts tied to the stock market. Includes tax advantages, supplemental retirement income, and customization.


The actual price of life insurance depends on the policyholder’s state, age, gender, occupation, health, amount of coverage, duration of the policy, and more. For example, for a 35-year-old healthy non-smoker, $250,000 worth of term life insurance coverage would cost $15.75 per month; for a 45-year-old non-smoker of average health, the same coverage would cost $53.35 per month.

Nationwide Homeowners Insurance 2023

Coverage Type What’s Covered
  • Dwelling: the policyholder’s home structure, appliances, and wall-to-wall carpet
  • Contents: the policyholder’s detached property (clothing, furniture, etc.)
  • Personal liability: damages sustained by a third party on the policyholder’s property
  • Medical payments: medical and funeral expenses of a third party injured on the policyholder’s property
  • Ordinance or law insurance: rebuilding the policyholder’s home after a covered loss
  • Other structures: detached structures (barns, fences, sheds, garages, etc.)
  • Loss of use: the policyholder’s additional living expenses if the home is uninhabitable due to a covered loss
  • Credit card coverage: reimburses a predetermined limit for unauthorized transactions on the policyholder’s credit/debit/ATM card

Optional Coverage: Identity Theft, Valuables Plus, Replacement Cost Plus, Water Backup, Earthquake, and Flood

  • Contents: clothing, furniture, jewelry, art, bedding, electronics, home goods, and appliances
  • Personal liability
  • Medical expenses
  • Building additions and alterations
  • Loss of use
  • Credit card coverage

Optional Coverage: Valuables Plus, Water Backup, Theft Extension, and Earthquake

  • Contents: clothing, furniture, jewelry, art, bedding, electronics, home goods, and appliances
  • Personal liability
  • Medical expenses
  • Building additions and alterations
  • Loss of use
  • Credit card coverage

Optional Coverage: ID Theft, Valuables Plus, Water Backup, and Earthquake


The average monthly cost of Nationwide homeowners insurance is $130, which makes it one of the most affordable homeowners insurance providers in the United States. However, the real price of homeowners insurance depends on the policyholder’s state, home replacement cost, age, location, history of claims, and other nuances.


Discount Type How to Qualify
Multi-Policy Bundle home/renters and car insurance policies with Nationwide
Protective Device Install fire alarms, burglar alarms, smoke detectors, etc.
Claims-Free Stay claims-free for a specific period of time
Home Renovation Credit Renovate heating, plumbing, electrical, or cooling system
Roof Rating Have specific roof type and age
Home Purchase Purchase a home within the 12 last month
Prior Insurance Be insured by the previous carrier for a specific number of years
Gated Community Have all community vehicles protected by residence cards, security guards, or key-lock devices
Smart Home Participate in Nationwide’s smart home program

Nationwide Pet Insurance 2023

A leading pet insurance provider, Nationwide insures dogs, cats, parrots, and exotic animals. Pet insurance covers:

  • Accidents and injuries
  • Common, chronic, and serious illnesses
  • Testing and diagnostics
  • Hereditary conditions
  • Holistic and alternative treatment


The average pet insurance monthly premium with Nationwide is $40 for dogs and $25 for cats. However, the real cost of pet insurance depends on the pet’s pedigree, age, health, type and amount of coverage, and other factors.


Nationwide offers a 5% discount on a new pet insurance policy for current policyholders.

Pros and Cons of Nationwide Insurance

Pros Cons
Cheap homeowners insurance Limited health insurance plans
Plenty of discounts on auto and home insurance Not the cheapest auto insurance
Top-notch pet insurance Controversial customer satisfaction ratings

Nationwide Insurance Ratings 2023: Moody’s, J.D. Power, Standard & Poor’s, and BBB Reviews

Agency Rating
Moody A1
J.D. Power
  • 835 out of 1,000 for auto insurance
  • 803 out of 1,000 for life insurance
  • 854 out of 1,000 for home insurance
Standard & Poor’s A+

Nationwide Insurance Customer Service Review

Customer service ratings for Nationwide are controversial, ranging from 1.2 to 4.5 out of 5, which means there’s no way to objectively assess the quality and speed of customer service at Nationwide.

Working at Nationwide

Nationwide Insurance has scored an overall 3.8 out of 5 based on 3,700+ reviews on

  • Work-life balance – 3.7
  • Pay & Benefits – 3.7
  • Job Security & Advancement – 3.3
  • Management – 3.4
  • Culture – 3.7

Salary-wise, the average annual salaries for popular positions are:

  • Insurance agent – $48,596
  • Application consultant – $120,938
  • Application specialist – $107,773
  • Claims adjuster – $54,593
  • Legal secretary – $34,890

How to Become a Partner?

To become a partner with Nationwide, fill out the form on this webpage and wait for a team member to get in touch with you.


To file a complaint with Nationwide, navigate to this webpage.


All insurance-related contacts are on this webpage.

What About Nationwide Alternatives?