Progressive Insurance 2023: Offers Review
One of the top 100 insurance companies worldwide and the third largest insurance carrier in the United States, the Progressive Corporation is known to all insurance professionals and millions of auto, home, health, and life insurance seekers. Innovative and all-encompassing, Progressive is worth exploring for anyone looking for affordable coverage of the highest quality.
Without further ado, let’s review Progressive and its major offers.
About Progressive
On March 10, 1937, Progressive was established by Jack Green and Joseph Lewis. The insurance company came into the spotlight by offering auto insurance to high-risk drivers. Progressive has always been about innovations and improvements – first, they revolutionized the auto insurance industry and then expanded to other insurance industries, including home, health, and life insurance. In 1987, the insurance company surpassed a notable mark of $1 billion in written premiums, a tiny fraction of the $40 billion in net premiums they earned in 2021.
Progressive Corporation became the first major auto insurer to embrace Internet technologies. In 1995, they launched their website. A year later, you could get auto insurance quotes online. A year after that, you could buy auto insurance policies online with a few clicks.
Today, Progressive is a thriving insurer providing coverage for popular insurance niches, including auto, home, health, life insurance, and pet insurance. On their website, you can find all the tools that you might need when shopping for insurance: rates comparison, quotes, chatbots, and more.
Progressive’s Products in 2023
A top-tier auto insurer, Progressive operates through over 43,000 brokers and independent insurance agents representing thousands of insurance companies across the state. The major Progressive coverages include health insurance, life insurance, homeowners insurance, and pet insurance.
Let’s explore each of them.
Progressive Auto Insurance 2023
Basic Coverage | |
| Liability | Property damage and bodily injuries caused to third parties by the policyholder |
| Comprehensive | Fire, theft, hail, vandalism, hitting an animal, and other acts of nature and events out of the policyholder’s control |
| Collision | Damage caused to the policyholder’s vehicle resulting from a collision with another vehicle, tree, fence, etc. |
| Uninsured & Underinsured | Property damage and bodily injury sustained by the policyholder if the at-fault driver’s coverage is not enough to cover the costs |
| Medical Payments | Policyholder’s and passenger’s medical and funeral expenses regardless of whether the policyholder is at fault |
Extra Coverage | |
| Rental Car Reimbursement | Rental car expenses (until the policyholder’s car is fully repaired or replaced) |
| Loan & Lease Payoff | The difference between the actual cost of the policyholder’s car and the policyholder’s debt |
| CPE Coverage | Repair cost for third-party items (the items the manufacturer did not install): navigation system, stereo, custom wheels, etc. |
| Rideshare Coverage | Additional car protection for rideshare drivers (Uber, Lyft, etc.): extra comprehensive & collision coverage, uninsured & underinsured motorist coverage, and rental car reimbursement and roadside assistance |
| Roadside Assistance | Expenses incurred from a disabled vehicle: towing, fueling, etc. |
| Deductible Savings Bank | $50 off the policyholder’s collision and comprehensive deductible every claim-free period |
Discounts | |
| Multi-Policy: 5% discount | For buying two or more policies |
| Multi-Car: 4% discount | For listing more than one vehicle on the driver’s policy |
| Continuous: varies | For switching to Progressive from another insurer |
| Safe Driver: $146 average savings | For safe driving |
| Teen Driver: varies | For listing a teen on the driver’s policy |
| Good Student: 10% | For listing a student with a B average or better on the driver’s policy |
| Distant Student: varies | For having a distant-living (more than 100 miles from your home) full-time student 22-years-old or younger on the driver’s policy |
| Homeowner: around 10% | For being a homeowner |
| Online Quote: 7% | For getting a quote online |
| Sign Online: 9% | For signing documents online |
| Paperless: varies | For receiving documents by email |
| Pay in Full: varies | For paying for the policy in full upfront |
| Automatic Payment: varies | For enabling automatic payments |
How Much Does Progressive Auto Insurance Cost In 2023?
The real cost of auto insurance depends on multiple factors, including the policyholder’s state, car, claims history, and the type and amount of coverage the policyholder wants to get. According to Progressive, the average monthly price for liability car insurance ranges from $70 to $185, depending on the state.
Progressive Health Insurance 2023
Individual And Family Plans | |
| PPO | A broad network of doctors without the ability to choose a primary care provider. PPO plans include a deductible and co-payment. |
| HMO | A single assigned network of doctors with the requirement to get a referral from the policyholder’s primary care physician. HMO plans have a low deductible and co-payment. |
| HSA | HSA plans are good for saving money tax-free. Albeit with a higher deductible, HSA plans are one of the most affordable. |
| Catastrophic Health Plan | Minimum health coverage for policyholders under the age of 30. CHP plans come with a low premium and high deductible. |
Other Plans | |
| Short-Term | Included: accidents, serious illness, and other emergencies. Optional: prescription drugs and emergency visits. Typically excluded: mental health services, maternity leave, substance abuse, and pre-existing conditions. |
| Medicare | Three Medicare plans: Medicare Advantage, Medicare Supplement Insurance, and Medicare Part D. |
| Dental: DDPO, DHMO, Fee-For-Service, and discount plans | Included: Check-ups, teeth cleanings, cavity filling, and X-rays are included. Optional: extractions, crowns, root canals, braces, and dental implants. |
| Vision | Included: eye exams and prescription. Optional: vision correction. |
How Much Does Progressive Health Insurance Cost In 2023?
The real cost of health insurance depends on multiple factors, including the policyholder’s age, location, health, dependents (whether the policyholder’s family members are included), and the type and amount of coverage the policyholder wants to get. The average annual cost of health insurance in the United States is around $7,700.
Progressive Life Insurance 2023
Life Insurance Plans | |
| Term Life Insurance | Included: funeral costs, mortgage payments, college tuition, auto debts, and business loans if the policyholder dies. Typically issued for 10, 20, or 30 years. |
| Final Expense Insurance | Included: funeral costs (casket, flowers, embalming, cremation, burial plot, etc.) and other end-of-life expenses in the event of the policyholder’s death. |
| Short-Term Life Insurance | Included: up to $200,000 worth of expenses in the event of the policyholder’s death within one year of purchasing the policy. |
| Whole Life Insurance | Included: lifelong coverage (retirement, estate planning, burial costs, funeral costs, and inheritance funds). |
| Universal Life Insurance | Included: lifelong coverage – mortgage costs, loss of income, educational need, and estate planning – with some flexibility (increase and decrease in premium and death benefit). |
How Much Does Progressive Life Insurance Cost In 2023?
The real cost of life insurance depends on multiple factors, including the policyholder’s age, gender, health, family history, and the type and amount of coverage the policyholder wants to get. The average cost of life insurance in the United States is $27 a month.
Progressive Homeowners Insurance 2023
Basic Coverage | |
| Dwelling | Included: damage to the physical structure of the policyholder’s house and attached buildings, including roof, deck, cabinets, flooring, chimneys, garages, etc. |
| Other Structures | Included: damage to unattached structures, such as patios, fences, pergolas, garages, driveways, etc. |
| Personal Possessions | Included: damage or theft of personal belongings, such as clothes, furniture, electronics, power equipment, etc. Optional: expensive items – art, jewelry, computers, etc. – are covered up to the policy’s limits, but extra coverage may be required. |
| Loss of Use | Included: rental and living costs until the policyholder’s house is repaired, provided it was damaged from a covered loss. |
| Personal Liability | Included: court fees, lawyer fees, and damages the policyholder is liable for. |
| Medical Payments | Included: medical bill if someone is hurt on the policyholder’s property. |
Extra Coverage | |
| Water Back-Up | Included: damage from sewer systems and backed-up sump pumps |
| Personal Injury | Included: legal fees from lawsuits, wrongful eviction, slander, libel, or false arrest, detention, or imprisonment |
| Perils | Included: fire, lightning, water damage, tornadoes, volcanic eruption, power surges, explosions, riots, vandalism, theft, etc. |
How Much Does Progressive Homeowners Insurance Cost In 2023?
The real cost of homeowners insurance depends on multiple factors, including the policyholder’s state, exact location, type of dwelling, roof construction, claims and coverage selections, insurance score (in some states), and the type and amount of coverage the policyholder wants to get. The average annual cost of homeowners insurance from Progressive ranges from $676 to $2,044.
Progressive Pet Insurance 2023
Cat Insurance | |
| Accidental Injury: Cats $6 per monthDogs $9 per month | Included: bills associated with wounds, bites, broken bones, and swallowing objects. |
| Accident and Illness: Cats $21 per month Dogs $36 per month | Included: emergency care, diagnostic exams, and veterinarian visits. |
| Routine Care: EssentialWellness $16 per monthBestWellness $26 per month | Included: planned vaccinations, dental services, wellness exams, preventive care, routine care. |
Source: Progressive
How Much Does Progressive Pet Insurance Cost In 2023?
The real cost of pet insurance depends on multiple factors, including the policyholder’s state, pet’s age, health, pedigree, and the type and amount of coverage the policyholder wants to get for the pet. The average premium ranges from a few dollars to a few dozen dollars per month.
Full List of Insurance Policies From Progressive 2023
| Vehicle | ATV/UTC, Auto, Boat, Classic Car, Gold Cart, Mechanical Breakdown, Mexico Auto, Motorcycle, PWC, RV/Trailer, Segway, Snowmobile |
| Property | Condo, Flood, Homeowners, Home Warranty, Home Security, Mobile Home, Renters |
| Finance | Car Loan, Car Shopping, Online Checking, Personal Loans |
| Commercial | Business Insurance, Business Owners Policy, Commercial Auto, General Liability, Professional Liability, Workers’ Compensation |
| Personal | Dental, Electronic Device, Health, ID Theft, Jewelry, Life, Pet, Travel, Umbrella, Vision, Wedding & Event |
| Bundling | Auto & Property insurance policies |
Pros and Cons of Progressive Insurance Plans
Pros | Cons |
| Exceptional financial strength; healthy financial ratings | Customer service isn’t perfect |
| All-encompassing selection of coverage | Not the cheapest insurance plans on the market |
| Flexible coverage and discounts | Provides services through brokers and independent insurance agents, not insuring the policyholder directly |
Progressive Insurance Ratings 2023
| Reviewer | Rating |
| J.D. Power | J.D. Power 2021 U.S. Insurance Shopping Study: 856 points out of 1,000 J.D. Power 2021 U.S. Auto Claims Satisfaction Study: 862 points out of 1,000 |
| BBB | Professional claims adjusters and smooth claims process |
| Moody | High-quality insurance company with low credit risk (Aa) |
| Standard and Poor | Strong capacity to meet financial requirements (AA) |
| A.M. Best | Superior ability to meet insurance obligations (A+ Superior) |
How To Become A Partner
To join as an agent, you should:
- Provide an agency license from the Department of Insurance in your state
- Obtain a P&C Errors & Omissions policy with minimum aggregate limits of $300,000
- Pass a criminal background check
Why Work For Progressive?
- Two times more positive reviews about working for this insurance company than other insurers in the United States
- Multiple international awards for the elevated workplace culture
- Competent, ethical, and honest management living up to the highest industry standards
How To Get in Touch With Progressive
The full list of contacts can be found on this webpage.
The Verdict
Progressive can offer an excellent corporate culture, a competitive list of insurance services, and exceptional flexibility for both insurance seekers and those looking for a job in insurance. This all makes Progressive one of the best insurance companies in the world.
General Customer Service 1-888-671-4405
Commercial Customer Service 1-888-240-9839
Email: Website contact form
Facebook: @Progressive
Twitter: @Progressive
Corporate HQ: The Progressive Corporation, 6300 Wilson Mills Rd, Mayfield Village, Ohio 44143
With personal Progressive coverage, members can take advantage of any type of policy. Whether you are looking for comprehensive coverage or a life insurance policy, Progressive insurance companies can help you get the best offers on the USA market, accurately meeting your individual needs.
Car insurance rates:
Low-cost states
Average monthly price: $78
States included: California, Hawaii, Idaho, Illinois, Indiana, Iowa, Maine, Montana, New Hampshire, North Carolina, North Dakota, Ohio, Tennessee, South Dakota, Vermont, Wisconsin, and Wyoming.
Medium-cost states
Average monthly price: $100
States included: Alabama, Alaska, Arizona, Arkansas, Colorado, Kansas, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, Oklahoma, Oregon, Pennsylvania, Virginia, Washington, and West Virginia.
High-cost states
Average monthly price: $146
States included: Connecticut, Delaware, District of Columbia, Florida, Georgia, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New York, Rhode Island, South Carolina, Texas, and Utah.
Source: Progressive
Homeowners insurance rates
Low-cost states: Arizona, California, Delaware, District of Columbia, Idaho, Maine, Nevada, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, Utah, Vermont, Washington, and Wisconsin.
Average monthly price: $83
12-month average: $999
Medium-cost states: Arkansas, Connecticut, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Montana, New Mexico, North Carolina, North Dakota, South Carolina, Tennessee, Virginia, and West Virginia.
Average monthly price: $105
12-month average: $1,260
High-cost states: Alabama, Colorado, Kentucky, Florida, Georgia, Kansas, South Dakota, Minnesota, Louisiana, Mississippi, Missouri, Nebraska, Oklahoma, Rhode Island, Texas, and Wyoming.
Average monthly price: $138
12-month average: $1,655
Source: Progressive
While taking out the insurance policy online might seem like an unconventional approach, applicants have a chance to request a Progressive online quote and get it fast with no delays inherent to offline operations. Besides, applicants who want to know all about the insurance policies offered by the provider can contact the agency or simply utilize the quote comparison tool to compare insurance rates from top companies right away.
With our help, you can fully take control of the process, evaluate how much coverage you require, compare insurance quotes, and take out the most appropriate policy or bundle.
EVALUATE YOUR NEEDS WITH THE PROGRESSIVE CALCULATOR
Before choosing the most suitable insurance option, you need to carefully evaluate your living situation, coverage requirements, and other basic needs. Utilizing the insurance calculator and comparing Progressive full coverage prices can come in handy if you want to save time and make an informed decision fast. Besides, it can help you make sure that you have accurately estimated the costs and set your limits right.
DISCOVER THE TOP-RATED CHEAP INSURANCE OPTIONS
Shopping for personalized coverage with a direct carrier comes with multiple benefits. Apart from the assigned insurance agent, applicants can also benefit from a fast and simple process of reporting Progressive insurance claims. Taking this into account, you can rest assured that all the eligible claims will be processed promptly and will leave no room for doubt or delay.
Founded: March 10, 1937
Main address:
The Progressive Corporation 6300 Wilson Mills Rd. Mayfield Village, Ohio 44143
44143
Mayfield Village, Ohio, USA
Tel: 1-888-671-4405,
Website: progressive.com
Health insurance
Life insurance
Car insurance
Home insurance
Condo insurance
Boat insurance
Renters’ insurance
Motorcycle insurance
Pet insurance
Insurance bundles
Commercial insurance
RV insurance
Revenue: $49.6 billion USD (2022) – 2022 Progressive Annual Report
Number of employees: 50,000+ (2022) – Progressive Insurance LinkedIn Profile
| Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky | Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio | Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming West Virginia Wisconsin Wyoming |
Progressive Insurance Reviews From Customers
Almost 32,000 reviewers assigned the insurance company a total rating of 4.1 stars out of 5, which signifies high standards across four main review categories: auto insurance, renters insurance, homeowners & condo insurance, and motorcycle, boat, and RV insurance.
Progressive BBB Reviews and Complaints
Average of 402 Customer Reviews
Several reviews:
Jamieb ( 1 star )
02/17/2021
“I was involved in an automobile accident with a customer of progressive. The agent assigned to my case Rachele demonstrated zero empathy and made us feel like we unconvinced her. She is a terrible rep of your company and makes me never want to be a customer. She originally initiated denial and finally took responsibility against their driver who was sited for a hit and run against us. I asked for our car to be fixed and to pay me for income loss as a result of the accident, while we are in a pandemic and already dealing with that as I am a small business. She refused and told me she isn’t obligated per law to do anything for me.”
Suzy ( 1 star )
02/15/2021
“I recently switched back to Progressive because I had them a few years prior and actually liked them. About 1-2 weeks ago my brother borrowed my car and someone ran a stop sign and hit my car. Well, my car is fully covered and the accident wasn’t my brothers fault so the claim process should be relatively painless, right ?? WRONG They wanted to know why my brother was driving my car. Fair enough i explained he just borrowed it. They wanted proof he didn’t live with me and wasn’t a daily driver. Fine. Sent proof of my brothers address. THEY WANTED TO KNOW WHY MY CAR WAS AT HIS PLACE IN OCTOBER !? WTF … Didn’t know I needed Progressives permission to visit places.CREEPY AF. Progressive also wanted to know why I had two cars? First of all, one was a gift from my job and second its none of your business.Is Progressive this hard up they dont want to pay claims to customers that pay their monthly policy FOR THIS REASON? The claim on my car is still pending. They’ll probably want to come to my home and check under the beds to make sure my brother isn’t there. I miss Geico and really made a bad decision switching back to Progressive. I’m not sure what happened in the past few years but they went from 5? to 1.”
Progressive Customer Complaint Rating
Rating – A+
2,868 total complaints in the last 3 years of those, 1,071 complaints were closed in last 12 months
| Complaint Type | |
| Advertising / Sales | 75 |
| Billing / Collections | 921 |
| Delivery Issues | 34 |
| Guarantee / Warranty | 45 |
| Problem with a Product or Service | 1,793 |
| Totals | 2,868 |
Several complaints and answers:
Initial Complaint 04/09/2023
Complaint Type: Problems with Product/Service
Status: Answered
I received a charge on my Progressive account for $300 for an additional driver fee even though I am the only person that drives my vehicle. I called Progressive to dispute this charge and was told that I would have to pay it before it could be investigated further. Since that time, I have not received any communication from Progressive and am trying to get this charge removed.
Initial Complaint 01/18/2023
Complaint Type: Problems with Product/Service
Status: Resolved
My daughter had an accident on December 17, 2022 and Progressive (the other driver) accepted liability. Ms. ****** ****** is the adjuster assigned. Ms. ****** is no where to be found and has not responded to at least 10 phone calls and two emails. I am now having to file the claims on the comprehensive coverage on my insurance. I have files a complaint with the ***** Department of Insurance and the Attorney General Office.
Customer response 02/02/2023
[A default letter is provided here which indicates your acceptance of the business’s response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Initial Complaint 11/08/2022
Complaint Type: Problems with Product/Service
Status: Resolved
I was involved in a accident on or around October 13th. I called Progressive the next day to report the accident as they are my insurance provider. They informed that the person handling my case would contact me and she did. Her name is ********** ** ** ***. Her phone number is ************. After sending her pictures and a detailed description of the damage to the car she stated that she believed the car to be totaled and that she was 98.5% sure. She arranged for the car to be picked and taken to a Progressive yard. She had me completely clean the car out. After the car was picked up days later I did not hear from her again. I called around October 27 and 28th and she did not respond at all. Her voicemail had no indication that she was away. I called October 31st and spoke to someone who assured me that she would be back and that they would send me a breakdown of what the yard estimated the damages were going to cost to repair. The yard had made a determination that the car could be fixed on October 24th and no one called me at all. I spoke with her supervisor around November 1st. The supervisor was provided with the collision center I wanted to have the car delivered to. She stated that she would assign and assist and have it completed and that someone would reach out to me. This never occurred. I called the Supervisor and ********** multiple times with no response. The supervisor told me that ********* would return on November 7th and she still did not return my call or answer when I called. Also it does not appear that everything I relayed to ********* was provided to the yard who inspected the damage. I have been told that the frame was bent and that the car was totaled. The company not communicating with me has me concerned that I am being frauded. I just want my car somewhere where this process can get started. Its costing me money to provide another car to drive while the company holds me up. The supervisor number is ************
Customer response 11/16/2022
[A default letter is provided here which indicates your acceptance of the business’s response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I emailed the supervisor on the claim and informed her that they could direct deposit the money and if they need my information for direct deposit to let me know. I am awaiting response from the supervisor and deposit of the agreed to amount.
Regards,
****** **** **
